Refund policy

Return Policy
Last Updated: February 9, 2025

1. Overview
Thank you for choosing Serenatas Store. Please read this Return Policy carefully before making any purchases. This document outlines the terms under which products purchased from our Site are eligible for return, exchange, or refund.

2. All Sales Are Final
Due to the digital nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds for digital products once the purchase is completed.

3. How to Request Assistance
If you believe that you have received a defective or incomplete product, please contact us as soon as possible:

• Email: info@serenatas.store
• Please include your order number, a description of the issue, and any relevant screenshots or error messages.
  We will review your request promptly and work with you to resolve the issue in accordance with this policy.

4. Statutory Rights
This Return Policy does not affect any statutory rights or consumer protections that may apply to you under applicable law. If your jurisdiction provides additional rights regarding refunds or returns, those rights are not waived by this policy.

5. Modifications
We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed of any updates.